Fleet limit

The fleet limit is determined by the sizes of your hangars. To start with you will have 20 available slots which can be increased either thr...

What are lounges?

Through training it is possible to train a lounge manager. Once a lounge manager has been trained you will be able to build lounges at your ...

Can I have a crash?

Yes. Like in the real world, aircraft can have accidents, which will cause a severe drop in both account balance and share value.Suffering a...

How do I use the MCDU?

MCDU or "Multifunction Control and Display Unit" is the heart of modern aircraft, from which the pilot will enter details about a given flig...

A320-VIP

The A320-VIP jet is available for purchase using bonus points. The price for one is currently 2,500 Bonus points, which will increase for ea...

Is Catering available?

Yes.  Through the staff section you are able to train a Catering manager. Once trained, catering will become available in the Hubs...

What is the difference between realism and easy?

Realism players will face a few more challenges, such as runway lengths, lower ticket prices, real-time speed. Easy players aircraft will op...

What are alliances?

Once you reach level 5 you will be able to create or join an alliance. Alliances will bring you additional passengers through codesharing. F...

Can I have stopovers?

Yes, you can add stopovers to flights by clicking "Stopover" when routing an aircraft. Stopovers only serves as fuel stops, and can be an ad...

What is the airbus achievement?

The airbus achievement is the game Easter egg. It can be difficult to find, but if you look around, and read the achievement criteria, you w...

What is an audit?

If you neglect to perform maintenance, you will risk being audited. IF subject to audit you will not be able to operate your fleet, and will...

How are training points awarded?

Training points are awarded as you progress in the game. As you purchase and depart aircraft your level will increase thus awarding training...

Can I ground an aircraft?

Aircraft can be grounded by clicking the "Ground" button in the left hand menu. If you are aware of low demand or similar, it can be an adva...

What is A/C wear?

When you operate aircraft they will gradually become more and more worn. You will need to perform maintenance on worn aircraft, and once the...

Why is there a zoom limit?

Hosting maps is rather expensive. Therefore there is a limit on zoom. You can purchase additional zoom levels from the bonus shop.Additional...

Where is cargo?

You can purchase the option to operate cargo from the bonus shop. The price to purchase the option is 450 points, and will allow you to purc...

Recalling aircraft

Aircraft can be recalled for up to 300 seconds after departure. When recalling an aircraft all ticket income will be deducted, as well as a ...

What is cost index?

Airlines will provide pilots with a cost index prior to departure. Cost index is a number between 0 and 200, and indicates whether fuel cons...

What are loyalty points?

Loyalty points are awarded when someone upvotes a reply or a topic created by you. Loyalty points are being deducted if someone downvotes a ...

Can I view my closest competitors

In the highscore you can see the companies closest to you. You will find the highscore by clicking the gear in the top right corner of the g...

What is % in status list?

The percentage in the status list indicates the current wear of that aircraft. For more information see "What is A/C wear".

What are alliance seasons?

Each alliance season will run for 1 week. During a season, the alliance who performs the best in terms of contribution and activity will win...

Can I reset?

You can start over by clicking the gear in the top right corner of the game, and then hitting settings. Note that if you start over, EVERYTH...

How do events work?

In the research section you are able to view events. Events are high demand routes for a limited time period. Aircraft operating these route...

Why do different maps cost points?

It can be rather expensive to host maps, therefore some maps will require a point purchase.

I have a complaint

We are sorry to hear that. You can use the board to post your thoughts or comments, and if you require support you can reach us by using the...

What are training points?

Training points are special points that you can use to train special skills. You will find training in the staff section.

Can I reset training?

It is possible to purchase a training point reset, giving you the option to assign training all over again.This option is available with poi...

What are awards?

Once you reach level 10, you will be able to receive weekly awards. The award list can be seen in the board tab.Every week 6 awards are bein...

What are tournaments?

Tournaments will run for a specific duration and with specific modifiers (such as higher starting money, or a fixed starting location) If yo...

Where is my transaction history?

You can view your transaction history by clicking your account balance in the top left corner of the game.

Can I get support?

If you require support, please press the "Contact Us" button below. Always include your user ID.

Can I purchase points?

Definitely. By purchasing points you help cover the server costs of this free game, as well as making it possible for us to keep improving t...

What is Duty Free?

Duty Free is a new place to earn rewards!Watch daily videos to reach the end prize after a certain number of views :)

How to transfer devices?

Below are all the current options. Please pick the one that suits your situation.  IOS to IOSChoosing the same login. IOS to Andro...